Compliance and security management for accounting firms, law offices, and financial practices in Western New York
If a regulator, your cyber insurer, or a client's audit team asked for your written security plan tomorrow, could you produce it? We build the documentation and the monitoring behind it - so "we take security seriously" becomes something you can prove, not just say.
Not a regulated business? Home & Small Office Support →
We don't compete with your IT provider - we make sure whatever you already have holds up to scrutiny.
No rip-and-replace, no turf war. We layer compliance-specific monitoring and documentation on top of whatever setup you already have.
Your IT provider is measured on uptime. We're measured on whether your documentation holds up - a separate focus, with someone whose name is on the security program.
Your IT company keeps the lights on. We make sure you can prove, in writing, that you're meeting the specific regulation your business is on the hook for.
These are the moments that catch regulated firms off guard.
MFA, employee training records, an incident response plan - insurers want specifics in writing, and "we think we're okay" isn't an answer they accept anymore.
For firms the Rule covers, a written security program isn't optional paperwork - it's a federal requirement with no small-business carve-out. The first question is whether it reaches you. The second is what you have in writing if it does.
Passwords and antivirus aren't compliance. Compliance is the paper trail proving what you did, when, and why - and most firms don't have one.
Not a one-time report. An ongoing process that keeps you audit-ready.
We evaluate your environment against the regulations that apply to you, then build the written information security plan that documents it.
MFA, backups, email/web filtering, endpoint monitoring, and employee security training - deployed to match what your WISP requires.
Ongoing monitoring plus a monthly evidence report - documentation your auditor, regulator, or cyber-insurer will actually accept.
Your WISP and risk assessment get refreshed every year - and if an audit or regulator inquiry comes up, we're the ones who show up with the paperwork.
The safeguards deployed in Step 2 and maintained for the life of your Compliance Monitoring retainer - each one mapped to a specific requirement, not just a feature.
Automated backups with routine restore testing and encryption at rest - encryption of customer information as the Safeguards Rule requires, plus the recovery capability behind your incident response obligations.
Operating systems and applications patched on a schedule, with monthly reports showing what was applied and when - documented evidence that systems are maintained, not just a claim.
24/7 monitoring for malicious activity across every device - documented detection and response, not antivirus running quietly in the background.
Known-malicious sites and phishing infrastructure blocked before a click becomes an incident - a technical safeguard you can point to, not a policy on paper.
Multi-factor authentication and managed credentials across your accounts - the access control requirement named directly in the Safeguards Rule and NYDFS regulation.
Ongoing employee training with tracked completion, plus simulated phishing tests - the workforce training element these regulations require you to prove, not just provide.
Ongoing visibility into your security posture across the whole stack, feeding directly into your monthly evidence report.
Every one of these produces documentation - your monthly evidence report shows patches applied, backups verified, training completed. When your auditor or insurer asks, you have proof, not promises.
This is what your Compliance Monitoring retainer covers. Fixing gaps your risk assessment finds is scoped and billed separately - see Pricing.
Most small firms don't need a full-time compliance officer. They need a defensible, documented program - right-sized for firms under 25 people.
| vCISO / Compliance Consultant | 716 Tech Support | |
|---|---|---|
| Annual Cost | Full-time or fractional CISO engagement $60,000–$150,000+/year |
From $7,800/year $650/mo retainer, up to 10 users |
| Documentation | Assessment report delivered once, then it ages | Written WISP + monthly evidence reports |
| Audit Readiness | Point-in-time snapshot; evidence gaps open up between engagements | Documentation ready before you're asked |
| Monitoring | Advisory only - monitoring left to you or your IT provider | 24/7 monitoring across your environment |
| Regulatory Expertise | Broad framework experience, often not New York-specific | FTC Safeguards Rule, NY SHIELD Act, NYDFS-specific |
| Existing IT Relationship | Consultants often require replacing your IT | Works alongside your current IT provider |
| Contract | Consultants often require long engagements | Month-to-month retainer, cancel with notice |
We deliver the compliance outcomes a small firm actually needs - documented risk assessments, a WISP, and audit-ready evidence - not a full in-house CISO function.
Priced around the work - getting audit-ready, then staying audit-ready - not seat count.
Most clients start with the Risk Assessment, then move into Compliance Monitoring - the Annual Review is included free in your first year on that retainer. Think of it as a sequence, not a menu.
Remediation work - actually fixing what the risk assessment finds - is billed separately, hourly or per-project. Every remediation project is scoped and quoted before work begins, so there are no surprise bills.
There are compliance platforms and there are national consultants. Here's what makes the difference.
Based in Buffalo, not a national compliance SaaS platform. Regulated firms trust a local human they can actually call.
10 years of professional IT experience. Currently holding Cisco CCNA and Microsoft AZ-700 Azure Network Engineer, on a foundation of CompTIA A+, Network+, and CIOS.
Every report is written for the audience that'll actually read it - your auditor, your insurer, or a regulator - not just filed away.
We fit alongside your existing IT relationship instead of trying to replace it.
We choose tools based on what fits your risk profile and budget - not a single vendor's product line.
You know the cost of your assessment, your retainer, and any remediation work before anything starts.
We specialize in the industries where "we take security seriously" has to hold up to a specific regulation.
Tax preparation and many accounting services fall under the FTC Safeguards Rule, which requires a written security program, a designated Qualified Individual, and documented safeguards. We determine whether it reaches your practice, then build and maintain the program it calls for.
Client confidentiality obligations and New York's SHIELD Act both demand reasonable security safeguards for private information. We help you document and prove you're meeting them.
Between the NY SHIELD Act and NYDFS cybersecurity regulation, financial and insurance practices face some of the strictest documentation requirements in the state. We keep you current and defensible.
Healthcare-adjacent practices, real estate, or any small firm handling private client information may be closer to a regulatory requirement than you think. If it sounds like you, let's talk it through.
Owner & Founder, 716 Tech Support - Buffalo, NY
I've spent 10 years in professional IT - from enterprise network infrastructure to small business support. I founded 716 Tech Support after seeing how many regulated small firms in Western New York were exposed: no written security plan, no documented monitoring, nothing to hand a regulator, insurer, or client's audit team if they came asking.
I built this practice around closing that specific gap - as a separate engagement from whoever already handles your day-to-day IT. A documented risk assessment, a real written information security plan, and ongoing monitoring with evidence you can actually produce when it matters.
The engagement runs on a defined schedule. Here's exactly what to expect.
Timeline shown for clients starting on the Compliance Monitoring retainer. An assessment-only engagement concludes with your WISP and remediation roadmap.
We meet, review your current setup, and confirm which regulations apply to your business before any work begins.
We evaluate your environment against the applicable regulation - devices, accounts, data handling, vendor relationships. Gaps get documented, not guessed at.
Your written information security plan is delivered, and MFA, backup, filtering, and monitoring get configured to match it.
You receive your first automated compliance report - the same kind of documentation an auditor or insurer will expect to see going forward.
Monitoring runs in the background, evidence reports arrive monthly, and we check in quarterly - so compliance doesn't quietly lapse between assessments.
Answers to what most firm owners ask before their first call.
The FTC Safeguards Rule sits under the Gramm-Leach-Bliley Act and applies to "financial institutions" that aren't regulated by another federal agency. Section 314.2(h) of the Rule lists thirteen example categories, and they're broader than the name suggests - tax preparation services, accountants providing certain financial services, mortgage brokers, financial advisors, collection agencies, and "finders" are all named. Covered firms must maintain a written information security program, designate a Qualified Individual to oversee it, and implement specific safeguards.
Whether it reaches your firm depends on what activities you actually perform, not just what industry you're in - a practice doing tax prep is treated differently than one doing audit and attest work only. Determining which side of that line you fall on is part of the free gap assessment.
New York's SHIELD Act requires any business holding private information of NY residents to maintain "reasonable" administrative, technical, and physical safeguards. It applies broadly - law firms, financial advisors, insurance agencies, and most professional service firms are covered.
If the FTC Safeguards Rule or NYDFS cybersecurity regulation applies to your business, yes - a WISP isn't optional. Even under the SHIELD Act's more general "reasonable safeguards" standard, a documented plan is the clearest way to demonstrate compliance if you're ever questioned.
Partially, and it's narrower than most firms expect. Maintaining information on fewer than 5,000 consumers exempts you from four specific provisions: the written risk assessment, the penetration testing and vulnerability assessment schedule, the written incident response plan, and the annual written report to leadership. That's it. You still need a written security program, a designated Qualified Individual, access controls, encryption, MFA, employee training, and service provider oversight.
The other catch: the threshold counts every consumer record you hold, not your active client list this year. Firms that have been in business a decade and retain records for the required period are often well over 5,000 without realizing it. If you're relying on the exemption, that assumption is worth documenting rather than presuming - a presumption of exemption rarely survives scrutiny on its own.
No. We work alongside your existing IT provider or in-house staff. We handle the compliance-specific layer - the risk assessment, the WISP, the safeguards those documents call for, and the monthly evidence reporting - without touching your day-to-day IT relationship.
That's exactly what we prepare you for. Between your WISP, monthly evidence reports, and annual review documentation, you'll have a paper trail ready to hand over - not a scramble to assemble one after the fact.
A consultant typically hands you a report and leaves. We build the plan, implement the technical safeguards behind it, and keep monitoring and documenting on an ongoing basis - so compliance doesn't quietly lapse six months after the assessment.
Yes - remediation (fixing the gaps we find) is available as separate hourly or project work, scoped and quoted upfront before anything begins.
That's part of the free gap assessment. We'll look at what data you handle and who you serve, and tell you plainly which regulations apply and where your actual exposure is.
No commitment. No cost. We review what data you handle, which regulations apply, and where your actual exposure is.
Buffalo · Cheektowaga · Williamsville
Amherst · Tonawanda · Lancaster
West Seneca · Erie County
Monday – Friday: 8AM – 6PM
Compliance Monitoring clients get a quarterly check-in and direct contact
The assessment is free, takes about 30–45 minutes, and carries zero obligation. You'll walk away knowing exactly which regulations apply to you and where the gaps are - even if you don't sign up.